Effective Date: September 30, 2026 · EFFECTIVE IMMEDIATELY

Our Commitment To
Transparency

This Privacy Policy explains how Authority Found collects, uses, shares and protects information when you visit our website, contact us or use our services.

Privacy Policy

Effective Date: September 30, 2026

Authority Found is operated by L&D Legacy LLC (“Authority Found,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, communicate with us, or use our products and services.

Information We CollectThis is a Paragraph Font

1. Information We Collect

We may collect information you provide directly to us, including your name, email address, telephone number, company or business name, website, professional information, service areas, and other information you choose to provide through forms, account setup, onboarding, customer support, or communications with us.

If you become a customer, we may also collect information necessary to configure and provide Authority Found services, including business information, account preferences, lead and contact information, website and social media information, communication preferences, and information used to configure automated or AI-assisted systems.

We may also automatically collect certain technical information when you use our website or services, such as IP address, browser type, device information, referring pages, pages visited, and interactions with our website. We may use cookies, pixels, analytics tools, and similar technologies for these purposes.

2. How We Use and Process Data

We may use information to:

Respond to inquiries and provide requested information.
Provide, configure, maintain, and improve Authority Found products and services.
Create and manage customer accounts and business systems.
Process transactions and administer subscriptions.
Communicate about accounts, services, support, updates, and customer relationships.
Send marketing communications where permitted by law.
Operate CRM, lead-management, review, referral, automation, AI-assisted communication, and related business systems.
Analyze website and service performance.
Detect fraud, misuse, security issues, or other potentially harmful activity.
Comply with applicable laws and legal obligations.

3. AI and Automated Services

Some Authority Found products may use artificial intelligence or automated technology to assist with communications, respond to inquiries, organize or route leads, provide information, schedule or facilitate follow-up, and perform other business functions.

Interactions with these systems may be processed and retained as necessary to provide the service, maintain records, improve performance, troubleshoot issues, and support our customers.

We may use third-party technology providers to provide AI, communications, CRM, hosting, analytics, telephony, and automation functionality.

4. Calls, Text Messages and Electronic Communications

If you provide a telephone number or otherwise consent to communications, Authority Found or businesses using Authority Found systems may contact you as permitted by applicable law.

Where required, appropriate consent will be obtained before sending automated marketing text messages or initiating certain calls using artificial or prerecorded voices. Consent to receive marketing communications is not a condition of purchasing a product or service.

You may opt out of marketing text messages by following the instructions provided with the message. You may unsubscribe from marketing emails using the unsubscribe option included in those communications.

The FCC has specifically stated that AI-generated/artificial voices used for outbound calls fall under TCPA artificial/prerecorded-voice rules, including applicable consent and disclosure requirements.

5. How We Share Information

We may disclose information to service providers and vendors that help us operate our business and provide our services, including providers of website hosting, CRM systems, payment processing, communications, email, SMS, telephony, artificial intelligence, analytics, automation, and customer support.

We may also disclose information when reasonably necessary to comply with law, enforce agreements, protect rights or safety, investigate fraud or security issues, or in connection with a merger, acquisition, financing, sale, or transfer of all or part of our business.

We do not disclose personal information to third parties merely for their own independent marketing purposes unless disclosed to you and permitted by applicable law.

6. Client Data

Authority Found customers may use our systems to collect and manage information relating to their own leads, prospects, customers, and clients.

When we process such information on behalf of a customer, the customer may determine how and why that information is collected and used. Individuals with questions about information collected by an Authority Found customer should generally contact that business directly.

7. Cookies and Analytics

We may use cookies and similar technologies to operate our website, remember preferences, understand website usage, measure performance, and support marketing and advertising activities.

Available privacy controls may vary depending on the technologies used on our website and applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, complying with legal requirements, and protecting our business.

Retention periods may vary depending on the nature of the information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information under our control. However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include rights to request access, correction, deletion, or information regarding how personal information is used or disclosed.

To submit a privacy request, contact:

[email protected]

We may need to verify your identity before completing certain requests.

10. California Privacy Rights

California residents may have additional rights under California privacy law. Depending on whether and how applicable law applies to Authority Found, these may include rights to know about personal information collected, request correction or deletion, and exercise other privacy choices.

Authority Found will honor applicable privacy rights as required by law.

11. Third-Party Websites and Services

Our website and services may contain links to or integrate with third-party websites, platforms, and services. Their privacy practices are governed by their own policies, and Authority Found is not responsible for the privacy practices of third parties.

12. Children's Privacy

Authority Found products and services are intended for businesses and professionals and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our business services.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal requirements. The updated policy will be posted on this page with a revised effective date.